Refund and Returns Policy for Divaart
Effective Date: December 8, 2024.
Welcome to Divaart! As part of Excellent Trip
We value your trust and strive to provide you with high-quality, modern women’s accessories and artificial jewelry. Please review our Refund and Returns Policy carefully.
Returns Policy
Eligibility for Returns
- Returns are accepted for defective or non defective items.
- Items must be unused, in their original condition, and with all tags intact.
- Returns must be initiated within 7 days of receiving the product.
Non-Returnable Items
- Customized, personalized, or sale items are non-returnable.
- Earrings, for hygiene reasons, cannot be returned.
Return Process
- To request a return, email us at [Insert Email] with your order number, item details, and reason for return.
- Upon approval, ship the item to the address provided in our response.
Refund Policy
Refund Method
- Refunds will be processed back to the original payment method within 7–10 business days after receiving and inspecting the returned item.
- Shipping fees are non-refundable.
Refund Exceptions
- No refunds for items damaged due to customer mishandling.
Exchange Policy
- Exchanges are allowed for defective items only, subject to availability.
- Exchange requests must follow the same process as returns.
For any further queries, feel free to contact our support team at info@divaart.in or call +919999256576.
Thank you for choosing Diva Art for your modern fashion needs!